Gama’s AI agents handle the repetitive work between a customer’s email and a confirmed booking — so your people spend their time selling and solving problems.
MSKU4821736 · ETA 11-NOVHBL GMA-24871 · ISSUEDUSD 3,640 · BEST RATECO₂e 1.8 t · LOGGED
01
Read
Email, WhatsApp or chat inquiry is understood and structured.
02
Complete
Missing details are requested from the customer automatically.
03
Source
RFQs go to verified vendors; live rates come from carriers.
04
Price
Your margin and business rules are applied to every option.
05
Quote
A branded multi-option quote is sent — and followed up.
From inquiry to quote, without the copy-paste
Meet the team
Each agent works inside Gama, with the same data and permissions as your staff.
Inquiry Agent
Inbox → structured inquiry
Reads every customer email, WhatsApp or chat message, extracts origin, destination, cargo, equipment and dates, and creates the inquiry in Gama. If something is missing, it asks the customer.
No inquiry sits unread
Procurement Agent
Vendor RFQs
Sends RFQs only to your approved, verified vendors that cover the required service and lane, chases replies and collects their buy rates side-by-side.
Vendor rates in, without the email ping-pong
Pricing Agent
Live rates + your margins
Pulls live rates from shipping lines, airlines, DHL, FedEx, UPS, Aramex, US LTL carriers, DAT, Draymaster and consolidators like SHIPCO, Echo and Carotrans — then applies your margin rules.
Real buy rates, not estimates
Quotation Agent
Quote & follow-up
Builds the customer quote with multiple options, your branding and terms, sends it, and follows up until the business is won or lost.
Be first to quote — and win more
Documentation Agent
BL → live shipment job
Turns a draft or final Bill of Lading into a live shipment job: extracts the data, maps it to your workflow, creates the job and starts tracking.
Less manual entry, fewer errors
Customer Service Agent
24/7 answers
Answers rate, booking and “where’s my shipment?” questions on WhatsApp, web chat and voice, using live data from Gama.
Instant answers in your customer’s language
Market Analyst
Trade Pulse AI
Analyzes global shipment data to surface active shippers, growing trade lanes and new prospects for your sales team.
Know who’s shipping before competitors do
Autonomous AI employees — early access
We’re rolling out AI employees that own a whole desk end-to-end: inbound pricing, vendor management, customer updates. Join the early access program to shape them with us.
Auto-send quotes under limits you set; anything else waits for a person to approve.
Full audit trail
Every action an agent takes is logged with what it saw, what it did and why.
Your data stays yours
Role-based access, encrypted data and no training of public models on your shipments.
For tech-forward teams
Bring your own AI with the Gama MCP server
Gama exposes rates, shipments, customers and documents through the Model Context Protocol, so assistants like Claude and ChatGPT can work with your live freight data — securely and with your permissions.
Ask “Which shipments are delayed this week?” in plain language